Topics in Replicable Best Practices

Agenda

 

8 – 8:30 AM

Registration

Light breakfast available

 

 

8:30 – 8:45 AM 

Welcome and Program Overview

Christopher J. Hebert, MD, MS, Collaborative Director                                                                   Caroline Carter, MS, LSW, Collaborative Project Manager

Stephanie Lessick, MA, RHIA, CCS, Collaborative Project Manager

 

 

8:45 – 9 AM  

Better Health Greater Cleveland Update

Randall D. Cebul, MD, Better Health Director

 

 

9 – 10:30 AM 

Keynote

Continuous Improvement of Health Services Delivery at an Affordable Cost:

A Defining Feature of Learning Health Care Teams and Systems

Eric B. Larson, MD, MPH, MACP

 

Dr. Eric Larson is a General Internist, Professor of Medicine at the University of Washington and Executive Director of the Group Health Research Institute.   Dr. Larson will share his knowledge of Learning Healthcare Systems -- a concept developed in recent Institute Of Medicine reports. He will highlight how Learning Healthcare Systems have helped change Group Health.

 

 

10:45 – 12:30 PM   
Appreciative Inquiry: A Quality Improvement Technique that Supports Transformational Change

Caroline Carter, MS, LSW

Better Health Greater Cleveland

 

Ai is a unique process that offers practice members an opportunity to reflect on existing strengths within an organization, leads them to discover what is important, and builds a collective vision of the preferred future. AI has the potential to transform practices,

improve patient care and enhance individual and group motivation.

Experience the power of Ai.

 

12:30 – 1:30 PM

LUNCH

 

Dine with friends, old and new. Enjoy the idyllic landscape and local musicians

 

Sheela Das and Kevin Richards

Local Cleveland-area musicians of Roots of American Music,

a non-profit serving students with educational music programs

 

1:30 – 1:45 PM  

RBPs Driven by Data

Stephanie Lessick, MA, RHIA, CCS

Better Health Greater Cleveland

 

         

1:50 – 2:45 PM

Learning Exchange Workshops – Concurrent Sessions

Three workshops highlight identified Replicable Best Practices.

Two focus on other quality improvement methods.

  

Replicable Best Practice

The Mnemonic

B-A-L-L: An integrated office-based model to prevent heart attack and stroke everyday by aggressively modifying cardiovascular risk factors in high risk cardiovascular patients in a group model HMO practice

 

Ronald Adams, MD

Kaiser Permanente

Replicable Best Practice

The Standing Order

A process that demonstrates a proactive approach to filling gaps in care

prior to an office visit

 

Kathleen Lehman, RN

MetroHealth Medical Center                             

 

Replicable Best Practice

The Checklist

A multidisciplinary approach to patient care improves patient outcomes and

moves quality metrics

 

Susan Cotey, RN, CDE

Maxine Landers, MBA, VP of Clinical Line Services

Huron Hospital

 

The Registry

Beyond the EMR: Disease Registries

Anil Jain, MD

Cleveland Clinic

 

Creating and Implementing a Performance Improvement System

Dennis Deas, MBA, MBB

Frank Mewborn, PE

Kaiser Permanente

 

 

2:55 – 3:50PM

Learning Exchange Workshops – Concurrent Sessions

Workshops repeated

 

 

3:50 – 4:15 PM  
Keep the Ball Rolling

Acting on opportunities and continuous knowledge sharing

Christopher Hebert, MD, MS

Caroline Carter, MS, LSW

Stephanie Lessick, MA, RHIA, CCS

 

 

4:15 – 4:30PM

Closing comments

 

 

 

 

 

 

Special Thanks to:

 

Cleveland Clinic

The MetroHealth System

Kaiser Permanente

The Mt. Sinai Healthcare Foundation

Support for the program was provided from an unrestricted educational grant by

The Robert Wood Johnson Foundation